Urban Nest Hotel is committed to protecting the privacy and personal information of our guests, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, make reservations, contact us, or stay at our hotel.
 

Information We Collect:

We may collect the following information:

• Name and contact details

• Email address

• Phone number

• Reservation information

• Billing information

• Arrival and departure dates

• Guest preferences

• Website usage information

• Device and browser information

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How We Use Your Information

We use information to:

• Process reservations

• Provide guest services

• Communicate regarding bookings

• Improve our website and services

• Respond to inquiries

• Comply with legal obligations

• Enhance guest experiences

 

Cookies and Analytics

Our website may use cookies and analytics technologies to understand visitor behavior, improve website performance, and enhance user experience.
Cookies help us:

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• Remember user preferences

• Improve website functionality

• Analyze website traffic

• Optimize booking experiences

Users may adjust browser settings to manage cookie preferences.
 

Data Security

Urban Nest Hotel implements appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
 

Third-Party Services

We may work with trusted service providers including:

• Booking platforms

• Payment processors

• Analytics providers

• Marketing partners

These providers are required to maintain appropriate privacy and security standards.
 

Guest Rights

Guests may request:

• Access to personal information

• Correction of inaccurate information

• Deletion of information where legally permitted

• Restriction of processing

• Withdrawal of consent where applicable

 

Data Retention

We retain personal information only as long as necessary to fulfill business, legal, accounting, and regulatory requirements.
External Links
Our website may contain links to third-party websites. Urban Nest Hotel is not responsible for the privacy practices of external websites.
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Children’s Privacy

Our services are not directed toward individuals under 18 without parental supervision. We do not knowingly collect personal data from minors without guardian consent.
 

International Data Transfers

As we host international guests, your data may be processed in Georgia or in countries where Wix or our payment providers operate secure servers.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.